Illinois SHIP – Free Medicare Counseling is a Medicare Advisors serving Schaumburg, Arlington Heights, Palatine, Hoffman Estates, Rolling Meadows, Elk Grove Village, Des Plaines, Mount Prospect, Barrington. Illinois SHIP (Senior Health Insurance Program) is a FREE, unbiased Medicare counseling service from the Illinois Department on Aging. Certified volunteers provide one-on-one confidential sessions — comparing plans, explaining benefits, and assisting with billing disputes — with no ties to any insurance company.